Frequently asked questions

Does the other person need the app or a Boppr?

No. Your profile opens in their phone's browser. They don't need the app, a tag or an account.

Which phones work?

Almost any smartphone can open your profile with a tap or by scanning your QR code. iPhones read NFC tags with no setup. On Android, NFC must be turned on in Settings. If a tap doesn't work, show your QR code.

How do I activate my Boppr?

In the app, go to Menu → Activate a Device → Start Activation and hold the tag to your phone. See Activate your tag.

My tag isn't opening my profile. What do I do?

Hold it to the top back of an iPhone, or the middle back of an Android with NFC on. Remove thick or metal cases. If you changed your username, activate the tag again.

Do I get the other person's information?

Only if they share it. Turn on Enable Connections in Menu → Profile Options so visitors can send you their details. They show up in your Leads tab.

Do profile changes show up right away?

Yes. Your profile is live, so changes appear as soon as you save. You don't need to re-activate your tag.

What is Direct mode?

Direct mode sends people straight to your first link instead of your profile. Tap Direct on Home to turn it on or off. See Direct mode.

What is Business Mode?

With Boppr Pro you can keep a personal and a business profile and choose which one your link and tags show. See Personal and business profiles.

I changed my username. Why did my tag stop working?

Your tag holds your old link. Activate it again and it opens your new profile.

Can I edit my profile on the web?

No. All editing is in the Boppr app for iPhone and Android.

Does buying a tag include Boppr Pro?

No. Tags and Boppr Pro are separate. Everything except Pro features works free with a tag.

I paid for Pro but don't have it on my new phone.

How do I cancel Boppr Pro?

Menu → Subscription → Manage Subscription. You keep Pro until the end of the period you paid for.

How do I get help?

In the app, go to Menu → Contact Us.